You can find our complete warranty information here.

View the latest Product Mix which includes all of our frames on one easy-to-find page.

Yes, our marketing website is full of valuable assets, including lifestyle photography of many of our frames. Visit: www.americanleather.photoshelter.com

Absolutely. All of our in-stock leathers and fabrics are sampled in 4x4 memo's that can be mailed directly to you or your client. Please email: swatch@americanleather.com. Note: Handle size swatch replacements must be ordered through our office.

Please see the Coverings page. Discontinued covers are also listed alphabetically and by date here.

There are four different grades/price points of fabric: 1, 2, 3, & 5 (No, we don't offer grade 4.) Grade 1 is most economical and grade 5 most expensive. There are also four different grades/price points of leather: D/F, G, H & J (No, we don't offer grade E or I.) Grade D/F is most economical and grade J most expensive.

Unlike most of the industry, we manufacture our sectionals from a seated position rather than facing. Be sure to use the catalog page diagrams when ordering to ensure the configuration you want is accurately manufactured.

Premier: Our standard foam is a bio hybrid product called Renew, manufactured using Soy-based polyols. This is the foam used in our seating as well as the mattress for the premier comfort sleeper. It allows us to use a fully recyclable product in our foam seating, as opposed to traditional polyurethane foam. Gel: The base foam in the gel mattress is also the same materia as the premierl, with 1 inch of gel memory foam on top. As you are likely aware, gel foam is a breathable product that allows air to circulate away from the body, and offers a cooler sleeping experience for the user. Tempur-pedic: the mattress is provided to us by Tempur-pedic and is a full depth of their material. The most comparable mattress the consumer would find in the bedding department would be their Cloud Supreme.

The weight of a twin sleeper is approximately 230lbs. If you are going to ship this or any other product to a receiver, we need to know the zip code to give you an estimate of what the cost will be to get it to the receiver. Your customer would need to arrange to have it delivered locally. IF you want to have this delivered directly to the customer’s home, then you have to get a white glove company to come and pick up the order from American Leather. That needs to be communicated to AL on the purchase order. (example, contact XYZ company at 800 555-5555 for pick up when this is ready. The contract for them to deliver will be between you and XYZ.

At this time, American Leather frames are only available in the shown configurations on each style's catalog page. Nearly all frames are available as sofas, loveseats, chairs, ottomans and sectionals. We're unable to modify frames to specific sizes, bases, or seat height and depth.

Each order is carefully entered by our order entry team in Dallas. Orders acknowledge to your store typically within 24-48 hours (excluding weekends.) If you have not received an acknowledgement within 72 hours, please let us know. With your acknowledgement number, you may use the AskAL feature on the American Leather website to check the status of your order. *If you do not have your login credentials, please ask your administrative staff or email us to reset your password.

We offer a program at American Leather called Early Bird. This paid feature must be submitted at the time the order is placed and bumps the order to the front of the line for scheduling. Early Bird orders typically ship from the factory within 14 days.* Once an order has been entered into the queue, there's no way to rush it beyond our normal manufacturing timeline. *Freight times vary depending on volume and location of warehouse. If you're unsure of manufacturing time, please reach out and we're happy to assist. Delayed fabric or component issues will also affect Early Bird orders.

Our promotion calendar changes every year but we do periodically offer a discount on select collections. Please see the American Leather page for the most current upcoming sale information.